Code of Ethics - Ydrorex

RELATIONS WITH CUSTOMERS

It is our intention to build relationships with our customers, based on the utmost trust for a fruitful collaboration.

The primary objective is the satisfaction of our customer, so:

we are committed to always providing quality, modern and functional, state-of-the-art services and products

each contract is a "Bible" for us to honor

we are timely and zealous in providing assistance

our pricing policies are consistent and fair

RELATIONS WITH SUPPLIERS

Collaboration with external suppliers is based on the principle of mutual satisfaction.

Excellence, competitiveness, reliability, transparency and reputation are essential requirements for starting any partnership.

RELATIONS BETWEEN INTERNAL COLLABORATORS

They are based on esteem, organized collaboration, good education.

The exercise of corporate functions allows them to pursue their professional, economic and human goals with adequate gratification and stimulus.

Correctness and loyalty are the basis of relationships with competitors.

We believe in the progressive function of competitiveness, if understood as a stimulus to improve the quality of products and performances.

We reject the use of practices that we believe are incorrect, such as clientelism and deception.